Returns & Refunds Policy
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Return Window
You may return eligible items within 30 days of delivery. -
Condition
Items must be unworn, undamaged, unwashed, and in original packaging with tags attached. For footwear, try on indoors on a clean surface. -
How to Start a Return
Email contact@hypethewalk.com with your order number, item(s), and reason. We’ll send instructions and the return address. Where required by law, we provide prepaid labels; otherwise, return shipping costs are your responsibility. -
Refunds
After we receive and inspect the return, approved refunds are issued to the original payment method within 7 business days. Original shipping fees are non-refundable unless the return is due to our error or a defective item. -
Exchanges
For the fastest exchange, return the item and place a new order for the desired size/color. -
Non-Returnable Items
Gift cards and final-sale items (marked at purchase) are not returnable unless defective. -
Defects & Wrong Items
If an item is defective, damaged, or incorrect, contact us within 7 days of delivery with photos. We’ll make it right per your local consumer rights.